Partners in Health
TELEPHONE: 01452 385555
Patients, please read the letter below from the Partners in Health Medical Team
11 April 2017
We are writing to ask you for your support and patience during a very challenging time for this Practice, Primary Care and the NHS in general.
Nationally, recruiting GPs is very difficult, and Gloucestershire is no exception. Our Practice in particular is facing a very real GP staffing challenge. We have been advertising for new GPs to join our team for over a year, without success. From mid-April 2017 we will have 4 x GP vacancies as some of our serving GPs have retired and others have relocated to different areas of the country. As well as difficulties recruiting new staff, we have also seen an increase in patients wanting appointments, often for minor conditions that could be self-managed.
How you can Help!
We know that you are waiting longer for appointments at the Practice, and we know how frustrating this is. We hear it every day on the telephones and in person, and of course we ourselves are patients with families to care for too. We are unable to provide the type of service we would like with reduced numbers of staff, so we are asking two things of you to help us.
Firstly, please consider whether you can manage your health in other ways. Secondly that you please be patient with us, and our staff if we can’t always give you everything you need at the time you need it. We are doing our very best. Before phoning us, we strongly urge you to consider whether anyone else can help you. Below are some alternatives to consider:
Click here to read more..Letter to all Patients April 2017
Our patients can register for online services : Prescription requests, book/change appointments, medical record overview. Identity confirmation is required.
'PATIENT ACCESS' ONLINE SERVICES
REGISTER: Patients can register online at Patient Access then come into surgery with identity verification documents and complete a form. Reception staff will then process the documents and create the account activation.On receipt of the activation codes patients will be able to view their medical records, book appointments on-line and order repeat prescriptions, if requested. Don't forget patients can also download the convenient App for a mobile web access device.
This is a SECURE SERVICE run by an NHS approved supplier, we reserve the right to withdraw access to patient online services if we believe that unauthorised access has been attempted, or due to misuse of the services provided.
Patients are reminded to NEVER disclose their Patient Access login details (including password) to anyone else. The Practice cannot be responsible for breaches of confidentiality caused by a patient sharing their log in details to patient online services, or by not taking reasonable measures to ensure the privacy and confidentiality of their patient online services account.
The doctors and staff are proud to offer a high standard of patient-centered healthcare. We run clinics for the management of chronic diseases such as asthma & COPD (respiratory disease), blood pressure, heart disease and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and contraception.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.
Please take the time to complete our Friends and Family Questionnaire
(Site updated 13/04/2017)