Partners in Health
TELEPHONE: 01452 385555
Autumn News 2019
Firstly may we take this opportunity to thank all our patients for their exceptional support and understanding in recent months following the sudden and unexpected death of our friend and colleague Dr Imran Rafi.
I am delighted to announce that two new GP’s have joined the team here at Partners In Health. Dr Mohammed Malik in August 2019 and Dr Nicola Pockett in September 2019. Whilst we are still looking to recruit a further GP, these recent additions to the team are a much welcomed addition.
Now that we are in a more stable position in relation to GP capacity, we are pleased to advise that the temporary release of routine appointments just one week ahead has now been reviewed and changed accordingly.
Requests for routine appointments
- Routine appointments will be released up to three weeks ahead.
- We aim to refresh routine appointments each Thursday.
Please note there is no change to how patients access urgent appointments.
Here at Partners In Health we operate a full triage system. Patients requesting urgent appointments will be clinically triaged by a member of our duty team who will be able to sign post appropriately.
Saturday morning appointments
As of 1st July 2019 we have started to schedule Saturday clinics. These clinics will be staffed on a rota basis by a combination of GP's, Nurses and HCA's where available.
Nursing & HCA appointments
Please note that there are no changes to nursing appointments and these will be available to book 4 weeks in advance.
Many thanks in advance for your support and understanding.
Our patients can register for online services : Prescription requests, book/change appointments, medical record overview. Identity confirmation is required.
'PATIENT ACCESS' ONLINE SERVICES
REGISTER: Patients can register online at Patient Access then come into surgery with identity verification documents and complete a form. Reception staff will then process the documents and create the account activation.On receipt of the activation codes patients will be able to view their medical records, book appointments on-line and order repeat prescriptions, if requested. Don't forget patients can also download the convenient App for a mobile web access device.
This is a SECURE CONFIDENTIAL SERVICE run by an NHS approved supplier, we reserve the right to withdraw access to patient online services if we believe that unauthorised access has been attempted, or due to misuse of the services provided.
Patients are reminded to NEVER disclose their Patient Access login details (including password) to anyone else. The Practice cannot be responsible for breaches of confidentiality caused by a patient sharing their log in details to patient online services, or by not taking reasonable measures to ensure the privacy and confidentiality of their patient online services account.
The doctors and staff are proud to offer a high standard of patient-centered healthcare. We run clinics for the management of chronic diseases such as asthma & COPD (respiratory disease), blood pressure, heart disease and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and contraception.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.
Please take a few moments to complete our NHS Friends and Family Questionnaire
(Site updated 23/09/2019)